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tsm:tsm_install_problem [2021/01/01 21:25] 127.0.0.1 external edit |
tsm:tsm_install_problem [2025/12/08 17:37] (current) manu |
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| - | ===== Database formatting phase: failure with rc=499 ===== | + | ====== Error on IBM Storage Protect Server ====== |
| + | |||
| + | ===== Error GUID ANR1638W / ANR2987W ===== | ||
| + | |||
| + | ANR1638W Error (Write error) occurred initializing the server machine GUID. Old value was 60.40.d5.32.5c.51.11.e9.9e.c6.00.50.56.bb.76.b0. | ||
| + | |||
| + | ANR2987W Session ended because of machine GUID or localhost IP address mismatch. | ||
| + | |||
| + | https://www.ibm.com/support/pages/apar/IC80923 | ||
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| + | ==== Resolving the problem ==== | ||
| + | |||
| + | Set the correct permission on the "/etc/TIVGUID" file. Example: | ||
| + | chmod 644 /etc/TIVGUID | ||
| + | |||
| + | ===== Windows: Database formatting phase: failure with rc=499 ===== | ||
| Configuration Wizard (dsmicfgx.exe) may fail and exit at the "Instance User ID" configuration step | Configuration Wizard (dsmicfgx.exe) may fail and exit at the "Instance User ID" configuration step | ||