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--- tsm:tsm_tdpvmware_pb [2022/09/08 22:52]
manu
+++ tsm:tsm_tdpvmware_pb [2024/03/22 13:47] (current)
manu
@@ Line 1: / Line 1: @@
 ====== Errors on TDP for VE ======
+===== Restore a VM in thin_provisionning =====
+Use the follwin flag in your command
+<code>
+-testflag=VMRESTOR_DONT_FORCE_THICK
+</code>
+===== Main tracing for VE backups =====
+**Note:** In either of these sections a path to free disk space will be needed for tracing.
+Tracing of VM operations can be extensive. If the operation you are tracing processes a number of VMs, determine if the behavior can be duplicated on a smaller subset so that data collection is not cumbersome.
+==== For operations which are initiated via the Web user interface ====
+  * Edit the dsmvddk.opt (in the BAclient folder). Change the following options to be 6:
+  vixDiskLib.transport.LogLevel = "6"
+  vixDiskLib.nfc.LogLevel = "6"
+  * Edit the optfile used by the datamover(in the BAclient folder). Add the following:
+  traceflag tid pid enter exit general vm
+  tracefile <Path with free disk space>/datamvr.trace
+  * Edit the vmcliprofile (/opt/tivoli/tsm/tdpvmware/common/scripts):
+  Change the VMCLI_TRACE value to YES
+  Remove the # from in front of VE_TRACE_FILE and VE_TRACE_FLAGS
+  * Recreate the problem experienced
+  * Reverse the changes made to prevent tracing from running
+  * Gather the following for review:
+  <Path with free disk space>/datamvr.trace
+  Entire /opt/Tivoli/tsm/tdpvmware/common/logs folder
+  Entire /opt/Tivoli/tsm/tdpvmware/tsmcli folder
+  dsmwebcl.log from BAclient folder
+  datamover dsminfo.txt file
+https://www.ibm.com/support/pages/collecting-data-ibm-spectrum-protect-virtual-environments-data-protection-vmware-linux#generalgather
+==== For operations which are initiated manually from the command line, or during scheduled events ====
+  * Edit the dsmvddk.opt(in the BAclient folder). Change the following options to be 6:
+  vixDiskLib.transport.LogLevel = "6"
+  vixDiskLib.nfc.LogLevel = "6"
+  * Edit the optfile used by the datamover(in the BAclient folder). Add the following:
+  traceflag tid pid enter exit general vm
+  tracefile <Path with free disk space>/datamvr.trace
+  * Recreate the problem experienced
+  * Reverse the changes made to prevent tracing from running
+  * Gather the following for review:
+  <Path with free disk space>/datamvr.trace
+  dsmwebcl.log from BAclient folder
+  datamover dsminfo.txt file
 ===== Communication pb between datamover and Vcenter =====
@@ Line 7: / Line 67: @@
 Can you provide the following data:
--Stop the Webserver service
+  * Stop the Webserver service
-- Edit log4j file to have "logger.ve.level = ALL" is set in C:\Program Files\Tivoli\TSM\baclient\plugins\vcloudsuite\sdk\log4j.properties
+  * Edit log4j file to have "logger.ve.level = ALL" is set in C:\Program Files\Tivoli\TSM\baclient\plugins\vcloudsuite\sdk\log4j.properties
--Restart the webserver service
+  * Restart the webserver service
--Reproduce the error in the plugin (taking a note with the time-fram on which this error is reproduced)
+  * Reproduce the error in the plugin (taking a note with the time-fram on which this error is reproduced)
--Then collect:
+  * Then collect:
-Vcsplugin.log located in the Baclient directory
+  Vcsplugin.log located in the Baclient directory
-VEprofile folder, path : C:\IBM\SpectrumProtect\webserver\usr\servers\veProfile
+  VEprofile folder, path : C:\IBM\SpectrumProtect\webserver\usr\servers\veProfile
-Screenshot for all the plugin tabs
+  Screenshot for all the plugin tabs the vCenter host the following : /storage/vsphere-ui/IBMDataProtection/logs/log.txt (this exactly our log-Discussion between our plugin and webserver)
-the vCenter host the following :
-/storage/vsphere-ui/IBMDataProtection/logs/log.txt (this exactly our log-Discussion between our plugin and webserver)
 ===== Test a proxy node =====
@@ Line 533: / Line 591: @@
     Right-click the VMware Tools Service and click Restart.
-===== Trace TDP VE =====
+===== Trace TDP VE 1 =====
 Enable tracing:
@@ Line 562: / Line 620: @@
 The command will generate the dsminfo.txt and dsmmsinfo.txt files.
+===== Trace TDP VE 2 =====
+VM BACKUPS CAN FAIL WITH ANS4174E & ANS1907E
+Virtual machine backups can fail with the following error even
+when using "testflag GLTEMPNAMECLEANUP".
+ANS4174E Full VM backup of VMware Virtual Machine
+'virtual machine name' failed with RC=45 mode=Incremental Forever - Incremental,
+target node name='IBM', data mover node name='IBM_DM'
+Add the option into dsm.sys on linux or dsm.opt on a windows datamover
+  testflag GLTEMPNAMECLEANUP
+===== Trace TDP VE 3 =====
+To solve the path library  issue, please apply the following steps:
+. Use the IBM-installed Java version, located at the Linux installation location for Java: export JAVA_HOME=/opt
+<code>
+/tivoli/tsm/tdpvmware/common/jre/jre
+</code>
+.Set the relevant environment variables.
+   a. Ensure that the JAVA_HOME environment variable is exported correctly:
+<code>
+    JAVA_HOME=<jre-or-jdk-install-dir>
+</code>
+ b. Ensure that the PATH environment variable is exported correctly:
+<code>
+export PATH=$PATH:$JAVA_HOME/jre/bin
+</code>
+.Then trace the backup,  with the following steps:  (The above Java failure is not related to Jackson files)
+A-Enable the Vcsplugin tracing:
+.Edit the log4j.properties located in "/opt/tivoli/tsm/client/ba/bin/plugins/vcloudsuite/sdk/log4j.properties"  with the following options:
+<code>
+logger.ve.level = TRACE
+rootLogger.level =TRACE
+</code>
+B.Enable tracing for the backup:
+. Enable VDDK debug log level by editing in file C:\Program Files\Common Files\Tivoli\TSM\IBMVDDK\dsmvddk.opt to have :
+<code>
+    vixDiskLib.transport.LogLevel = "6"
+    vixDiskLib.nfc.LogLevel = "6"
+</code>
+. Run the backup VM command with tracing options:
+<code>
+  dsmc backup VM <vmname>–optfile=<datamover optfile name> -tracefile=c:\test_vm.trc -traceflags=service,vm > c:\test_vm.out
+dsmc show VM all –optfile=<datamover optfile name> -tracefile=c:\show_vm.trc -traceflags=service,vm > c:\show_vm.out
+</code>
+. Generate a new dsminfo.txt for the data mover node
+>> by running this command from the BAclient installation directory:
+<code>
+    dsmc query systeminfo –optfile=<datamover optfile name> - Generates the ‘dsminfo.txt’ file
+</code>
+. Please send :
+<code>
+dsminfo.txt
+c:\test_vm.out
+test_vm.trc
+</code>
+d.Vcsplugin.log located in "/opt/tivoli/tsm/client/ba/bin/"
+<code>
+c:\show_vm.out
+c:\show_vm.tr
+</code>

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