TDP for Virtual Environment pair nodes

Windows node config

Configuration of Mount Proxy Node pair fails with ANS3144W - Windows

Problem

The Tivoli Storage Manager for VMware UI is used to configure a Mount Proxy Node pair. The “Validate Selected Node” button is selected and the validation fails with the ANS3144W error for the Windows node Symptom

The following error is logged in the Status detail in the Tivoli Storage Manager for VMware UI :

ANS3144W The ISCSI service is not running. File level restore mount operations will not work.

The error is logged for the Windows node. Diagnosing The Problem

On the Windows machine that runs the Windows node, verify the status of the “Microsoft iSCSI Initiator” service in Windows. For example :

In this example, it shows that the service is stopped.

You can also use the Microsoft “sc” command to verify the status of the service (MSiSCSI). For example :

C:> sc query MSiSCSI
SERVICE_NAME: MSiSCSI
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

In this example, it shows that the service is stopped. Resolving The Problem

On the Windows machine that runs the Windows node, start the “Microsoft iSCSI Initiator” service using the services panel or with the following Windows command :

C:> sc start MSiSCSI

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