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storage:v7k_replace_disk [2021/12/11 12:29]
manu
storage:v7k_replace_disk [2024/08/26 22:03] (current)
manu
Line 1: Line 1:
 ====== IBM V3700-V5000-v7000 disk replacement ====== ====== IBM V3700-V5000-v7000 disk replacement ======
 +
 +===== Procedure 1 =====
 +
 +I reviewed them and confirm that drive ID 6 slot 2 in enclosure 1 is offline and needs to be reseated.
 +
 +Please follow these steps to reseat the drive and capture a drive dump:
 +
 +  * Mark the drive that requires a reseat as failed (even if this drive is already in '​failed'​ state) via **chdrive -use failed 6** (NOTE: check that there is sufficient redundancy in the array before doing this).
 +    ​
 +  * Mark the failed drive as unused via the GUI or via **chdrive -use unused 6**. This logically removes the drive from the array and means it will not automatically add back in after being reseated.
 +    ​
 +  * Re-seat the drive, or perform a virtual power cycle of the drive slot by running the command **chenclosureslot -slot 2 -power cycle 1**. Wait until the drive is online (can take up to 5 minutes)
 +    ​
 +  * If the drive comes back as 1674 "Drive offline because it is locked by a missing encryption key", secure erase this drive via GUI or CLI **chdrive -task erase 6**. Wait until the drive is online (can take up to 5 minutes)
 +    ​
 +  * Trigger at least two drive dump after the power cycle with **triggerdrivedump 6**. This will ensure that older data are de-staged from the FCM internal memory and newer data could follow in the next drivedump.
 +    ​
 +  * Upload a SNAP option 1 (this will also include the drivedump) for IBM support review. Wait until we completed the drivedump analysis before integrating the drive back in the array. ​
 +    ​
 +===== Procedure 2 =====
  
 From the V7000'​s command line: From the V7000'​s command line:
storage/v7k_replace_disk.1639222154.txt.gz ยท Last modified: 2021/12/11 12:29 by manu