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--- tsm:tsm_tdpexchange_pb [2021/01/01 21:25]
127.0.0.1 external edit
+++ tsm:tsm_tdpexchange_pb [2022/10/11 09:56] (current)
manu
@@ Line 1: / Line 1: @@
 ====== TDP for Exchange troubleshoot ======
+===== Error with DIRMC =====
+After upgrading TDP for exchange to latest version 8.1.14, backup doesn't work anymore. If parameter DIRMC is set on a TDP node and not exists in the domain, then backup fails.
+=== ERROR ===
+<code>
+Attempting to perform a Tivoli Storage FlashCopy Manager
+backup of the SQL Server may fail with an RC=189.
+A trace shows that the failure is occurring when the
+Remote Agent is initialized:
+/18/2011 16:39:59.364 [002296] [3476] : iccuval.cpp
+ (463): Exiting iccuUnPackIdentifyResp()
+/18/2011 16:39:59.364 [002296] [3476] : client2client.cpp
+ (2240): Exit C2CContactAgent() - Remote Agent responded with
+  rc=189
+The problem is seen when the DIRMC value specified within the
+DSMAgent (Remote Agent service) options file (dsm.opt) is set
+to a Mgmtclass that is not within the Policy Set for the Node
+that is being used for the FlashCopy Manager backup.
+</code>
+=== Solution ===
+Add the **TESTFLAG IGNOREDIRMC** to dsm.opt from baclient folder
 ===== Authentification error =====

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